Mission Led, Patient Driven.
Our dedication to providing excellent health care never slows. As a result, we’re constantly learning and applying that knowledge to improve clinical care and the overall hospital experience.
We achieve accreditations, designations and certifications that clearly assess and measure our readiness and capabilities as well as patient outcomes. Our aim is not to simply hold these critical measures, but to enhance and improve them wherever possible to ensure we’re providing optimal health care for those we serve.
Patient Satisfaction
Lexington Medical Center is committed to the patient experience by providing quality health services that meet the needs of our community. Listening and engaging with our patients has become the cornerstone of quality and experience improvement initiatives. That’s why the “voice of the patient” is an important strategy to ensure that we are connecting and staying in touch with patients’ evolving needs.
At Lexington Medical Center, we partner with an external vendor, Press Ganey, to provide us the analytics, insights, and benchmarks necessary to deliver a seamless, patient-centered care experience. Lexington Medical Center has been recognized nationally as an award-winning organization.
Patient Experience Awards
2020 – Press Ganey Pinnacle of Excellence:
Irmo Ambulatory Surgery
2021 – Press Ganey Pinnacle of Excellence:
Irmo Ambulatory Surgery
2022 – Press Ganey Pinnacle of Excellence:
Irmo Ambulatory Surgery
Press Ganey Guardian of Excellence:
Northeast Urgent Care
Saluda Pointe Urgent Care
2023 – Press Ganey Pinnacle of Excellence:
Irmo Ambulatory Surgery
Press Ganey Guardian of Excellence:
Irmo Urgent Care
Saluda Pointe Urgent Care
