We’re here to help

Our Guest Services staff is eager to make your hospital stay more pleasant. Services are available for patients and their families regardless of income.

Services List

• Advance Directives (Living Will, Health Care Power of Attorney, Organ Donation)
• Assistive Devices
• E-Greeting Cards
• Books and Magazines
• Concerns/Comments
• Cot Requests
• Discount Lodging Information
• Discount Meal Cards
• Puzzles, games, & movies
• DVD rentals/TV Channel Listings
• Ethics Issues
• Hearing Amplified Handsets
• Hearing and Speech Impaired Equipment
• Interpreter Services
• Lost and Found
• Nutrition Issues
• Photocopying/Faxing
• Special Assistance Needs
• Special Occasion Recognition (i.e., anniversary and birthday)
• Spiritual Care Needs
• Vending Reimbursement

Assistive Devices for Dentures, Hearing Aids

If you wear assistive items, let us know and we will help secure them. Upon admission, ask for a denture container if you need one. Please keep such items in your bedside table drawer to avoid damage or loss. Do not wrap your personal belongings in tissue or leave them on your bed, on your food tray or near the trash can. If an item is lost or missing, please notify your nurse immediately.

Interpreter Services

At LMC, we understand that smooth and open doctor-patient communication is a vital component of effective medical care. We provide communication / interpretation resources at no cost for the deaf and hearing-impaired, non-English-speaking, speech- or vision-impaired patients and/or visitors.

Valuable Items

Patients are asked not to bring items of value to the hospital. If you do bring a valuable item, it should be deposited in the safe in the Business Office. You may contact the Business Office at Ext. 7105 or Ext. 7106. A receipt for retreival will be placed in your chart.

Lost Items

Lexington Medical Center does not accept responsibility for items of value unless they are deposited in the safe.