December 21, 2016
West Columbia, S.C.– Lexington Medical Center Irmo’s Ambulatory Surgery department is one of the highest rated health care facilities in the nation for patient experience, according to Press Ganey, a national organization that tracks and ranks the delivery of health care across the country through patient surveys. With its high ratings, Lexington Medical Center Irmo Ambulatory Surgery has earned the prestigious 2016 Guardian of Excellence Award and Pinnacle of Excellence Award for patient experience from Press Ganey for its outstanding care.
The Guardian of Excellence Award is for health care organizations that reach the 95th percentile for overall patient experience for each quarter of the year.
The Pinnacle of Excellence Award goes to the top three performing organizations in the nation for overall patient experience in at least the 95th percentile for three years running.
“The employees at Lexington Medical Center Irmo are always striving to provide the most extraordinary care to our patients,” said Susan Horton, director of Guest Services. “They are honored each year for their accomplishments.”
For more than 30 years, Press Ganey has partnered with more than 10,000 health care facilities across the nation to measure and improve patient experience. Press Ganey uses patient surveys to assess the quality of services at hospitals across the United States.
Lexington Medical Center Irmo is an outpatient hospital has been serving the people of the Irmo community for approximately 30 years. Its Ambulatory Surgery department performs more than 150 surgeries there each month.
Photo: Members of Lexington Medical Center Irmo’s Outpatient Surgery department in the operating room
Lexington Medical Center is a 607-bed teaching hospital in West Columbia, South Carolina. It anchors a health care network that includes five community medical centers and employs a staff of more than 8,000 health care professionals. The hospital is ranked best hospital in the Columbia Metro and #2 hospital in South Carolina by U.S. News & World Report and was named one of the “Best Places to Work in South Carolina” by SC Biz News, in partnership with the South Carolina Chamber of Commerce and Best Companies Group. Lexington Medical Cancer Center is an accredited Cancer Center of Excellence and has a clinical research and education affiliation with MUSC Hollings Cancer Center. The network includes a cardiovascular program recognized by the American College of Cardiology as South Carolina's first HeartCARE Center. The network also has an occupational health center, the largest skilled nursing facility in the Carolinas, an Alzheimer's care center and more than 70 physician practices. Lexington Medical Center operates one of the busiest Emergency departments in South Carolina, treating nearly 100,000 patients each year. The hospital delivers more than 4,000 babies each year and performs more than 25,000 surgeries. Its postgraduate medical education programs include family medicine and transitional year residencies.
